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Q & A Questions
One of your 4 C’s is Capacity, can you explain the amount of people and roles?
How do you measure success with your MSP clients and how do you report that to clients?
What sort of IT engagement is a way to start a relationship if we do not have a phone system need immediately? Is there a way to start small?
What are the NOC hours? How do you handle companies that have a 24 hour presence?
What would you say are the bread and butter services you guys handle for your clients?