About us
Our vision
We strive to become the most trusted information technology solution provider in our market and to inspire others to believe that people matter in our industry and beyond.
How we became TTx
1980
Teletronics Communications is founded
- Gale Kenney and Tom Ursem founded Teletronics Communications
- Offered TDM telephony sales and support and carrier services
- Partners supported: Telrad, Tadiran, and AT&T
2005
Teletronics adds VoIP and unified communications
- Transitioned from phone system hardware projects to supporting voice applications on the data network
- Trusted partner addition: ShoreTel (now Mitel)
2009
Leadership changes and Teletronics adds a managed service practice
- Brandon Kenney and Scott Ursem assume leadership of the organization
- Enterprise-class network operations center with 24/7/365 technology support
- Wired network, VMWare, wireless network, and wide area network project design and support
- Trusted partner additions: VMWare, Cisco, HP, Microsoft, Dell, LabTech, Datto
2014
Teletronics rebrands to TTx
- Began the transition from a Value Added Reseller to a Professional Services Firm
- The rebrand signified an appreciation for our past and new vision for the future
- Focusing on the people that make IT solutions great
- Trusted partner additions: Ruckus and SonicWall
2020
Core values launch, new ownership, and building renovation
- Brandon Kenney, Scott Ursem, and Ryan Ursem became the new owners of TTx
- Launched our core values
- Added Pauly's, our in-house entertainment space, to our corporate office
2022
TTx positioned as a premier full-service IT provider
- Launched Maven Cloud
- Bolster MSP offering and relaunch as PROXi
- Launched Green Wave Structured Cabling
- Launched GuideWorX Security
- Trusted partner additions: Scale Computing and Intermedia
Culture philosophy
Our culture philosophy is rooted in our beliefs that people matter, that credibility is vital, and that the future deserves great care in our present actions. Because we believe people matter, we strive to be helpful and accommodating regardless of potential reciprocation. Because we believe credibility is vital, we willingly, intentionally, and proactively, assume the responsibility to ensure that our clients’ reputation is preserved. And because we believe the future deserves great care in our present actions, we are continually reinvesting in our clients, in our people, and our culture.
Our core values
People focused
We prioritize building strong and supportive relationships with our customers and keeping them at the forefront of our decisions.
First in, last out (FILO)
We’re committed to taking ownership, building trust, and going the extra mile for our customers’ success.
Elite
We strive to be the most trusted IT partner by embracing new challenges, instilling confidence, and always aiming higher than our initial goals.
All about the flag
We believe we’re stronger together and support one another to achieve a common goal.
Eyes wide open
We always seek the best solutions for our customers, are committed to self improvement, and adapt to our customers’ ever-changing needs.
Service philosophy
Our service philosophy is the external manifestation of our internal culture. Rooted in our culture of relatability, we are dedicated to using our resources to support our clients and what matters to them. Rooted in our culture of reliability, we employ our sense of responsibility and our honed expertise to maximize our client’s success. And rooted in our culture of prudence, we think carefully about the patterns of the past and the potential for the future and thereby provide clients with a vision for where technology is headed and how adoption of that technology can be applied to their particular set of circumstances and distinct variables.
You can expect our team to be…
Approachable
We are friendly and easy to talk to.
Accommodating
We fit in with someone’s wishes or demands in a helpful way.
Trustworthy
We are able to be relied on as honest and truthful.
Purposeful
We have determination and resolve.
Resourceful
We have the ability to find quick and clever ways to overcome difficulties.
Prudent
We act with care and thought for the future.