Meaningful Client Engagements: Don’t Get Left Behind If voice communication is your company’s only path, your team is probably struggling with internal collaboration and meeting customer’s needs. Worse, you are probably losing out on potential clients. Schedule an appointment on how to start leveraging your business communication strategy. Meaningful Client Engagements Transcript Aaron: If voice […]

Consumer Engagement: Building a Strategy Every business engages with clients, but now we are finding that we need to start engaging with clients beyond voice. Before exploring alternative communication paths, we need to understand that customers are looking for 4 basic things: empathy, reliability and dependability, assurance, and responsiveness. Then we can form a foundation […]

Connecting with Clients: Moving Beyond the Phone With companies having to reduce their staff, engaging with clients by voice became increasingly more difficult. Businesses now have to find alternative ways to communicate with clients; such as email, webchat or SMS. Schedule a consultation to learn more about voice alternatives! Client Engagement Transcript Aaron: Sadly, we […]