Kyle Ursem

Support Engineer

Engineering

Professional Background

Kyle Ursem joined TTx in 2016 and currently works as Help Desk Tier 1.
“My role supporting our client’s backups ensures that any data missing or deleted can be brought back.”

Kyle’s personality (INFP) is classified as “The Mediator” who is always eager to help a good cause. Mediators can have profound emotional responses to music, art, nature, and the people around them. Idealistic and empathetic, they long for deep, soulful relationships, and they feel called to help others. “I’m a person who will always be willing and wanting to take the time to get to the bottom of whatever issue is going on, whether that being a support issue or a dispute between engineers.”

What brings you joy at work?

“I enjoy getting some time to catch up with clients and coworkers who reach out.”

What brings you joy outside of work?

“Cracking open a cold one with the boys, gaming, music production, and modding.”