PROXi
Managed IT services
PROXi can help your business confidently utilize technology by providing responsive and proactive support, guidance, and day-to-day management of it.
Combine the broad experience of an IT generalist with the narrow focus of solution-specific expertise. We’ll own the outcome and take responsibility for leveraging your IT team as a competitive advantage to your business.
Scale into our scope of services
Fully managed onboarding
We’ll take the time to learn about your organization and IT needs while you meet your TTx support team, ensuring a relationship established on trust and transparency. Your dedicated TTx Project Manager will also deploy a remote monitoring software during your onboarding.
24/7/365 support
Support calls are answered live during business hours (8am-5pm Eastern Standard Time). The on-call team is also alerted for emergency calls during evening hours and on weekends/holidays.
Proactive server and PC monitoring, patching, and support
Our automated patching solutions include 24/7 monitoring and alerting, notifying you of any compliance issues while our team is immediately alerted if a system experiences downtime.
Third-party facilitation
Allows us to engage your third-party vendors for items we don’t support. This prevents finger-pointing and provides us with the opportunity to work through what can be highly technical issues, so you don’t have to.
Proactive network device monitoring and supprot
We ensure maximum uptime by monitoring your network infrastructure 24/7. Tickets will be auto generated, that way we can resolve issues as they occur.
Virtual CIO advisory
Our team is committed to regularly meeting with you to ensure the effectiveness and efficiency of your IT infrastructure. As your trusted partner, we will assess your needs and recommend security solutions so your organization can maintain the highest level of security.
Rest assured… we’ll handle IT
You can expect us to communicate with you proactively and own the outcome of managing your organization’s information technology so you can rest assured that IT is handled, day in and day out. We strive to be the most trusted partner you’ve ever worked with, period.
Partners and solutions
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Schedule an IT solutions demo
Our aim is to provide you with an enterprise-grade outsourced IT solution that allows your business to function as efficiently and resiliently as possible. With our seasoned engineering staff at the ready to handle the most complex IT needs, we are confident you have partnered with a team that can meet and exceed your expectations.